Frequently Asked Questions

Global Positioning System (GPS) is a network of satellites orbiting the earth to measure the exact location of an object on earth. The satellite sends data through signals and the information is received by a GPS receiver. The GPS locator then uses the sent data to find the exact location of the people that matter to you.

A known area is a defined safe region that permits alerts to be triggered when the locator surpasses the predefined region. It can be created in a circular shape.

Yes it receives the best signal in open area. It shows real position with +/- 5-meter accuracy when receives the optimal GPS signal, however, in case of weak GPS signal, the accuracy may vary from 5 meters to 20 meters and sometimes up to 100 in extreme cases

The Global Trak device comes with a 1-year manufacturer’s warranty, which starts from the date of purchase.

Yes, we use high level security protocols. Users also get additional unique login password protection to ensure safety while using the web version

In this situation GPS chipset became unable to receive signal with satellite but our another function LBS and AGPS will became active & you may start tracking without uninteruption